Returns Policy
Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if they are not broken the following terms have to be met.
1. The goods must be unused.
2. The goods must be in their original condition & packaging.
3. Goods that are not heat sealed in the box are non refundable and non exchangeable.
4. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.
5. The goods must be received back within 14 days from the day your customer received their order.
6. Lingerie and items of clothing are non refundable and non exchangeable.
7. Videos and magazines are non refundable and non exchangeable.
If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.If goods a returned for any other reason than damaged and an exchange is requested, postage will be charged at the standard rates below:
UK Re-Delivery charge:
Up to £20 of goods = £3.50
Up to £50 of goods = £4.50
Up to £80 of goods = £5.50
Up to £100 of goods = £7.00
Up to £120 of goods = £9.00
Up to £160 of goods = £10.00
Over £160 = £15.00
Returns Address:
Sexciting ToysPO BOX 228
Hitchin
Herts
SG4 0WW
